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FREQUENTLY ASKED QUESTIONS

NEED HELP?

EVERYTHING YOU NEED TO KNOW

  • No! We welcome all riders. You can park by the hour on a flexible pay-as-you-go basis. Simply roll up, and our team will get you sorted. If you commute frequently, our membership options offer significant savings and added perks.

  • Security is our top priority. We operate a fully attended, indoor facility with 24/7 CCTV and strict access control. Whether you’re parking a custom carbon road bike or a high-tech e-bike, your "pride and joy" is in safe hands.

  • Absolutely. We have dedicated charging bays powered by 100% renewable energy.

  • Yes. We are an authorised VanMoof Sales & Repair partner. Our mechanics have specific training and diagnostic equipment to handle the unique systems found in VanMoof bikes, ensuring they stay on the road where they belong.

  • While we do accept walk-ins for minor adjustments, we recommend booking ahead for full services or complex repairs, especially with the high demand for our master mechanics. You can book directly through the site or drop in to discuss a custom build.

  • It means we care as much about the planet as we do about your gears. Being a B Corp means we are legally committed to positive environmental impact. We focus on the "circular economy", expertly repairing and refurbishing bikes to extend their lifespan and reduce landfill waste.

  • Yes. Our facility is powered by a tariff backed by REGO (Renewable Energy Guarantees of Origin) certificates. When you charge your bike at City Cycle Club, you are choosing a truly zero-emission commute.

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